H&M Store Manager - Gurnee Mills Mall

📋 Description

• Lead the total omni customer experience in-store, aligning with global/regional strategies
• Manage and develop store team to excel in service, sales and operations
• Analyze sales and budgets; create plans to optimize results and profits
• Promote loyalty programs and in-store sustainability initiatives
• Oversee store routines: fitting rooms, checkout, returns, and exchanges
• Maintain store standards, maintenance, and compliance with procedures

🎯 Requirements

• Strong leadership with experience coaching and developing teams
• Ability to analyze data, manage numbers, and communicate effectively
• Retail management and operations experience
• Collaborative team player with strong communication skills
• Knowledge of local market trends and competitive landscape
• Customer-centric mindset and passion for fashion

🎁 Benefits

• Competitive salary with benefits package
• Staff discount across H&M Group brands
• Health, wellness, and retirement plan options
• Inclusive, diverse, and value-driven work culture
• Global development opportunities and talent community access
• Employee reference to HIP incentive program