HawthorneFull TimeSales
Remotely
customer successaccount managementtelecommunicationsgovernmentcontractsstakeholdersstarlinksatellites
Job Description
📋 Description
- Own onboarding and ongoing account management for government customers
- Maintain retention and growth of relationships and revenue
- Coordinate cross-functional teams to meet customer needs and timelines
- Identify requirements and manage expectations with stakeholders
- Advocate for customer feedback to inform development and processes
- Navigate complex contracts and drive forecasted revenue
🎯 Requirements
- Bachelor's degree; OR 5+ years in business development/operations/account management
- 3+ years in account management, customer success, or operations
- 1+ year working with government customers
🎁 Benefits
- Competitive pay and long-term incentives
- Stock and/or long-term cash awards
- Medical, vision, dental coverage
- 401(k) retirement plan
- Disability and life insurance
- Paid parental leave and holidays/free time off