Department Supervisor - White Oaks Mall
H&M GroupSpringfieldFull TimeSales
Remotely
customer serviceretailmerchandisingvisual merchandisingstore operations
Job Description
📋 Description
- Support Sales and Profit goals in the store by delivering the Best Customer Experience in the
- Ensure compliance with legal requirements and H&M standards, policies, and procedures.
- Maintain omni customer experience with visual and commercial curation per global guidelines.
- Promote and sell products, and support customer loyalty initiatives (Hello Member) and in-store
- Oversee fitting room and checkout operations, including transactions, returns, and exchanges.
- Handle admin routines for people and operations following internal tools and routines.
🎯 Requirements
- Emerging leader with responsibility; ambitious and able to communicate effectively.
- Analytical, numbers-focused, and capable of managing statistics.
- Achievement-oriented, motivated by performance and customer-centric goals.
🎁 Benefits
- Staff discounts on H&M Group brands in stores and online.
- Participation in the H&M Incentive Program (HIP).
- Comprehensive benefits including health-related programs and retirement plan, with local market
- Inclusive and diverse workplace culture with opportunities for career growth.