HawthorneFull TimeSales
Remotely
customer successonboardingaccount managementtelecommunicationsenterprisestarlinksatellite
Job Description
📋 Description
- Act as the primary point of contact for a portfolio of enterprise Starlink customers from contract
- Manage custom solutions for various industries (e.g., primary/secondary connectivity, trucking, oil
- Ensure impeccable customer service, quickly acknowledge and resolve issues, and manage expectations.
- Drive revenue by retaining and growing account value in hardware and service.
- Lead implementation of process and system enhancements to improve handoffs and cross-functional
🎯 Requirements
- Bachelor's degree; OR high school diploma with 10+ years in business development, operations
- 3+ years of consulting or project management experience.
- 3+ years in a customer-facing role.
🎁 Benefits
- Competitive compensation with base salary range $115,000.00 - $180,000.00
- Long-term incentives, stock/RSUs, bonuses, and employee stock purchase plan
- Medical, vision, dental coverage; 401(k); disability and life insurance
- Paid parental leave; 3 weeks paid vacation; 10+ paid holidays; paid sick leave