Sales Support Associate

📋 Description

• Managing the onboarding process for new merchants joining the platform
• Supporting merchants during their first days of operation to ensure a smooth launch experience
• Providing guidance on menu setup, operational readiness, and platform best practices
• Advising merchants on ways to improve quality, customer experience, and order volume
• Monitoring merchant performance and supporting them in achieving operational and business goals
• Supporting the launch of new areas and contributing to market expansion projects

🎯 Requirements

• Experience in customer service or another people-facing business role
• Recent graduates with strong communication skills and a proactive mindset are welcome to apply
• Communication and training skills
• Tech-savvy and comfortable learning new tools and systems
• Solution-oriented mindset with good problem-solving skills
• Coordinating and multitasking abilities

🎁 Benefits

• 🌍 Independent work in a dynamic, international team
• 🩺 Private health insurance
• 🚀 Career growth opportunities
• 💙 Employee Assistance Program - therapy and wellbeing support
• 🍔 Discount on your Wolt orders
• 🧑‍🎓 Wolt-wide training programs