Gerente de Relacionamento Pleno

📋 Description

• Focus on customer retention, contract renewals, revenue expansion, and referrals.
• Strengthen relationships with existing clients and strategic partners.
• Identify growth opportunities and coordinate with internal teams to deliver solutions.
• Collaborate to improve the customer experience and commercial results.
• Hybrid in-person and remote work with a Belo Horizonte base.

🎯 Requirements

• Proven experience in account management, customer relationship management, client success, or
• Experience managing contract negotiations and renewals focused on business results and customer
• Excellent communication and interpersonal skills to establish trusted client relationships.
• Strong problem-solving abilities and ability to manage multiple priorities in a dynamic environment.
• Knowledge of Minas Gerais market is an advantage.
• Experience developing sales/marketing strategies for retention or growth is preferred.

🎁 Benefits

• Full-time hybrid working model based in Belo Horizonte, Brazil.
• Flexibility to combine remote work with in-office collaboration.
• Professional development and career growth opportunities.
• Supportive leadership and collaborative culture with diverse perspectives.
• Opportunities to contribute to meaningful client impact and long-term loyalty.
• Access to benefits designed to support employee well-being.