Associate Renewal Specialist

📋 Description

• Collaborate with Customer Account Executives and Customer Success to align renewal strategies.
• Ensure customer satisfaction and retention through collaboration with the success team.
• Aim to meet and exceed quarterly and annual retention quotas and metrics.
• Cultivate negotiation skills with stakeholders (business, procurement, legal).
• Assist in developing relationships with existing accounts for timely renewals.
• Rapidly learn security, vulnerability management, and bug bounty programs.

🎯 Requirements

• 2+ years in software or web tech renewal sales with technical audiences.
• Thrives in a fast-paced, high-velocity environment.
• Proficient understanding of Salesforce.com and CPQ.
• Articulate new technologies and align value propositions with customer needs.
• Strong written and verbal communication skills.
• Detail-oriented with strong organizational abilities.

🎁 Benefits

• Health, vision, dental, and disability insurance
• Equity stock options
• Retirement plans
• Paid public holidays and unlimited PTO
• Paid maternity and parental leave
• Leaves of absence and Employee Assistance Program