WorcesterFull TimeOperations
Remotely
excelcustomer serviceteam leadershipmarketinginventory managementms teamsms outlookconvection ovens
Job Description
📋 Description
- Hire, coach, and develop a diverse part-time staff.
- Lead service components: food quality, customer service, store cleanliness.
- Drive store culture focusing on cookie quality and sales.
- Manage inventory controls and marketing drops.
- Create in-store recognition programs.
- Ensure day-to-day operations run smoothly.
🎯 Requirements
- 3+ years of management in restaurant or retail.
- availability Thurs-Sun shifts.
- People-oriented leadership; player-coach mindset.
- Hospitality with strong customer service.
- Tech proficiency: MS Outlook, Excel, MS Teams; ATS experience.
- Familiarity with commercial convection ovens is a plus.
🎁 Benefits
- Competitive base salary + quarterly bonus.
- $50 monthly cellphone data plan stipend.
- Medical, dental, vision, and pet insurance.
- 401K with employer match.
- Paid vacation and wellness days; sick leave.
- Cookie College training platform; free cookies and swag.
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