Bilingual Customer Activation Manager

📋 Description

• Activate customers and unlock revenue; lead activations to go-live within 120 days.
• Accelerate time-to-value with fast activations and early ROI.
• Own commercial outcomes by guiding usage and revenue outcomes.
• Execute with precision and pace across multiple activations.
• Solve with ownership; anticipate blockers and maintain momentum.
• Build for scale by improving activation playbooks and automation.

🎯 Requirements

• Fluency in both French and English—written and spoken.
• 3–5 years in implementation, onboarding, customer success, or solutions within SaaS or fintech.
• Proven experience driving commercial or consumption-based activation metrics.
• Strong technical aptitude with integrations, payment workflows, and APIs.
• Demonstrated ability to connect product adoption to measurable outcomes.
• Excellent communication and project management skills.

🎁 Benefits

• Work at one of Canada\'s fastest-growing fintech companies.
• High-autonomy, high-growth role with impactful work.
• Collaborate with an ambitious and supportive team.
• Competitive compensation, equity options, and benefits.
• Hybrid work model in Toronto with in-office days.
• Catered team lunches Tue–Thu; dog-friendly office.