Coordinator I, Patient Care
AbbVieNorth AmericaFull TimeHealthcare
Remotely
excelcustomer servicecrmsharepointoutlookwordlotus notes
Job Description
📋 Description
- Provide high volume call center support to patients and health care providers
- Educate patients on enrollment process and scheduling deliveries
- Use core CRM system to manage workload and route work
🎯 Requirements
- High School Diploma or GED; Associate/College degree preferred
- Call center/healthcare experience desirable
- Knowledge of private payers, benefits, prior authorization, and billing
- Proficient with Excel, Word, Outlook; experience with SharePoint/Lusion Notes
- Strong communication, data entry, and problem solving
🎁 Benefits
- Competitive benefits package
- Paid time off and 401(k) eligibility
- Inclusive, equal-opportunity employer
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