Associate Client Success

📋 Description

• This Client Success role owns long-term client relationships for Bazaarvoice in EMEA with a focus
• Manage a diverse portfolio of 70-80 accounts, driving adoption and expansion via 1:many and 1:1
• Collaborate with cross-functional teams to ensure client health and success metrics are achieved.
• Use productivity tools (Salesforce, Gainsight, etc) to execute lifecycle activities and monitor
• Communicate value to key stakeholders, including c-level counterparts.
• Promote feature adoption and best practices to improve program performance.

🎯 Requirements

• 2-5 years in account management or client success with US/EU clients, ideally in
• Bachelor degree or equivalent.
• Excellent English communication; multilingualism (French/German) is a plus.
• Strong time management, organization, and prioritization skills.
• Proficient with Microsoft Office and Google suites; experience with Gainsight and Salesforce is a
• Working hours: 2:30pm-11:30pm IST.

🎁 Benefits

• Hybrid work culture with flexible collaboration.
• Opportunity to work with leading brands and global teams.
• Inclusive, diverse workplace and focus on employee growth.