Customer Service Agent - Reading

📋 Description

• You are the first point of contact for our customers, friendly and sales oriented
• Provide tailored offers and make each interaction special
• Handle rental agreements and inquiries with an organised, service-minded approach
• Confirm damages with customers and collect necessary documents
• Assist in refuelling and support branch operations
• Manage vehicle deliveries and collections between branches

🎯 Requirements

• Sales Mindset and passion for service
• Customer Focus with direct customer contact experience
• Strong English communication
• Flexible, team-oriented, able to work weekends/holidays
• Valid driving licence with 12+ months driving experience

🎁 Benefits

• Top-Tier Pay with uncapped bonus
• 22 days annual leave + bank holidays
• Paid training and professional development
• Exclusive employee benefits and staff rental perks
• Wellbeing support and life assurance
• Family and employee assistance programs