Manager, Account Management

📋 Description

• Lead and build the Canada Account Management function from the ground up.
• Partner with Senior Director of Canada to design operating model, talent strategy, and engagement
• Drive retention, adoption, and growth across dealer partners with cross-functional alignment.
• Oversee multiple account segments, from high-volume to complex partnerships.

🎯 Requirements

• 2+ years leading and coaching customer-facing teams (sales/account management/customer success).
• Strong hiring experience across levels and onboarding new employees.
• Proven track record improving retention, engagement, and outcomes.
• Ability to coach across varied account segments, including executive partnerships.
• Excellent communication, presentation, and stakeholder management.
• Comfort evolving strategies, risking ideas, and iterating based on data.

🎁 Benefits

• Hybrid work model with flexible office/remote policy.
• Competitive compensation with equity eligibility.
• Comprehensive benefits and time-off policies.
• Career development programs and employee resource groups.
• CarGurus perks and discounts; travel expenses for in-person interviews may apply.