Customer Service Representative - Telecom - ZA
SutherlandAlexandria, CairoFull TimeCustomer Support
Remotely
customer servicecrmenglishnight shiftsactive listeningphone etiquette
Job Description
📋 Description
- Handle customer interactions with efficiency and empathy
- Provide tailored solutions to meet customer needs
- Ensure a positive customer experience through effective communication
- Maintain professional phone etiquette
- Problem-solve in a fast-paced environment
🎯 Requirements
- Fluency in English (B2/C1) is a MUST
- Strong customer service and support skills
- Experience in a customer-facing role; CRM tools a plus
- Problem-solving, active listening, attention to detail
- Flexible with night and overnight shifts
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