Account Manager

📋 Description

• Manage health, satisfaction, and growth of ACE client portfolio
• Act as trusted advisor and primary contact with regular business reviews
• Provide proactive, high-touch service including security audits and project support
• Identify upsell opportunities and align on future ACE solutions
• Maintain executive presence and build lasting client relationships

🎯 Requirements

• Bachelor's degree in Business, Technology, Communications, or related field (or equivalent)
• 2–5 years in account management or client-facing roles
• Excellent communication and interpersonal skills with executive presence
• Familiarity with managed IT, cybersecurity, and technology concepts
• Strong relationship-building, problem-solving, and organizational skills
• CRM experience (HubSpot or similar) and ability to travel locally

🎁 Benefits

• Competitive base compensation with commission plan
• Hybrid work model out of Easton, PA
• Opportunities to grow with ACE and advanced technology solutions
• Collaborative environment with cross-functional teams