Customer Service Representative (7678)

📋 Description

• Be the friendly face/voice for our customers in a fast-paced environment
• Handle inquiries, process orders, returns, and exchanges
• Document customer interactions in our CRM system
• Work with teams to resolve issues and improve the customer experience
• Contribute to the customer service playbook with ideas for improvement
• Meet or exceed performance goals and uphold quality standards

🎯 Requirements

• Strong communication skills, written and verbal
• Excellent people skills and the ability to engage diverse customers
• Problem-solving mindset with proactive, solution-focused thinking
• Tech-savvy and comfortable using computer systems
• CRM software experience and data management skills
• Multitasking in a fast-paced environment with attention to detail

🎁 Benefits

• Confidential info kept per EEO guidelines