Job Description
We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.
Greystone Technology, a New Charter Technologies Company, is a people-driven IT organization looking for creative, self-accountable professionals.
We’re looking for curious, driven people who want to do meaningful, challenging, and rewarding work. If you’re ready to learn, grow, solve problems, and bring your full self to the table, we’d love to meet you.
We don’t just solve technical issues. We focus on understanding the real problem first. That means asking questions, listening, and taking a thoughtful, consultative approach instead of jumping straight to solutions.
If you think differently, solve problems creatively, and enjoy working with people, you’ll find success in here.
At Greystone, a New Charter Company, we are seeking a Project Manager, Professional Services (in other companies this person could hold the title of IT Project Manager, Professional Services Project Manager, Technical Project Manager) to lead multiple project teams in delivering simultaneous medium and large sized IT projects while exceeding customer expectations.
This is a remote position within the United States, working Mountain Standard Time (MST) hours.
Core Responsibilities
The Project Manager, Professional Services is responsible for leading multiple project teams to deliver simultaneous medium and large sized IT projects, exceeding customer expectations for each project. This includes, but isn’t limited to:
- Effectively managing internal and external resources and schedules throughout the entire project lifecycle
- Partnering with IT resources to own project delivery and client satisfaction
- Enhancing systems and processes that ensure availability and optimal function of the project teams
- Actively and effectively document throughout the project lifecycle leveraging project management templates
- Promoting the use of industry standard processes and frameworks, and the adhering to internal control practices within IT
Preferred Skills & Experience
- 1-3 years IT Project Management or coordination experience
- Previous Managed Service Provider experience supporting multiple client engagements
- Strong attention to detail, and an ability to execute with precision while juggling multiple projects and priorities
- Ability to collaborate and earn influence with diverse sets of technical people across different service lines for a positive project outcome
- Experience establishing and maintaining relationships with internal stakeholders at various levels of the organization
- Strong ability to communicate effectively with external stakeholders, from end users to C-Suite executives
- Working knowledge of Microsoft platforms (e.g. Office 365, Active Directory, Azure, and all other current flavors of Windows)
- Excellent organization, communication, and time management skills
- Ability to take ownership of complex situations and protect team members
Preferred Attributes
- The ability to understand business problems through a technology lens
- The desire to work as part of a team and act as a mentor to others
- The ability to communicate complex technology concepts to non-technical people at all levels of client organizations
- Critical thinking aptitude and troubleshooting experience
- Empathy for our customers and what they’re going through
- Curiosity about technology and the ability and motivation to learn independently
- Professional confidence, despite ambiguity
- Excitement about solving problems
- Strong analytic and logical decision making
- A positive, courteous demeanor
- An aptitude towards service
- Openness to feedback
- Ability to learn from experience
Some of the things our team members enjoy, include:
- Competitive wages | The salary range is expected to start between $75,000-90,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.
- Generous benefits for you and your family including Health, Dental, Vision, Life, Disability Insurance, HSA & 401(k) employer contributions
- Maternal and paternal leave
- Very generous paid time off program that is unique to the IT industry
- Sustainable work-life balance and flexibility
- Yearly work anniversary rewards
- Fun company events, including chili cook-offs, annual company photoshoot, monthly happy hours, cup in hand kickball league, and more!
We’re looking for smart, highly skilled, passionate people to help us do something disruptive, difficult, and incredibly rewarding. If you are ready to learn, be inspired, solve problems, grow professionally, and unleash your talent. Come as you are and apply today!
How to Apply
We review a high volume of applications, so help us understand what makes you a great add to our team. Please include a resume, a cover letter, and anything else that shows your interest in this specific role.
Tell us your story. Show us who you are. Bonus points if you include your salary expectations and what kind of cookies we should bake for your birthday.
Interview Process
We aim to keep our interview process transparent, respectful, and informative giving you a clear view of the role and our company while assessing how your skills and values match what we’re looking for. Here’s what to expect if your background aligns with the position:
- Resume review
- Short technical assessment (15 to 30 minutes)
- Conversation with a recruiter about your goals and the role (15 to 30 minutes)
- Technical discussion with team members on your experience, approach, and skill set (45 to 60 minutes)
- Culture discussion with team members focused on collaboration, working style, and culture alignment (30 to 45 minutes)
- One final conversation if needed for select roles, which may include a team or client site visit (30 to 45 minutes)
- Final decision
We’ll keep you informed every step of the way. No ghosting.
Internal Applicants
Interested in another role at Greystone Technology? Review the guidelines and let your leader know before applying. Submit a brief cover letter outlining your interest, your accomplishments in your current role, and how you’d find success in your first 90 days to a year, no resume needed. Once you apply, our People team will be in touch. We’re excited about your growth here!
Not Sure You Check Every Box?
Apply anyway. If you’re strong in customer service and eager to learn, we’re open to teaching the technical pieces.
Greystone Technology, a New Charter Technologies Company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. Greystone recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Originally posted on Himalayas
