Client Service Intern

📋 Description

• Communicate directly with clients and help resolve their day-to-day questions and issues.
• Troubleshoot issues by gathering information, investigating possible causes, and identifying the
• Develop deep knowledge of Rho’s product, systems, and operational processes.
• Analyze client feedback and recurring issues and translate them into actionable improvements.
• Collaborate with teammates and other departments to improve the overall client experience.
• Gain exposure to AI, automation, and modern tools while looking for smarter and more efficient ways

🎯 Requirements

• Strong fluency in spoken and written English.
• Fresh graduate, final-year student, or candidate with a few years of experience (Faculty of
• Strong interpersonal and communication skills.
• Open-minded and willing to think critically, challenge assumptions constructively, and suggest
• Flexible, reliable, fast learner and willing to adapt to changing team needs when required.
• Team player who wants to assimilate into the team culture.

🎁 Benefits

• Internship is paid and full-time, lasting 3 months with possibility of extension to a full-time
• Working hours: 8:00 AM–4:00 PM CET (two schedules available).