VIP Account Manager
Growe TalentsRemotely
englishanalyticsspanishaccount managementigamingretentionvip
Job Description
📋 Description
- Manage and maintain relationships with VIP/high-value clients
- Act as main contact for assigned accounts
- Provide personalized service and proactive communication
- Monitor client activity and performance metrics
- Identify opportunities for upselling and cross-selling
- Develop strategies to increase client retention and lifetime value
🎯 Requirements
- Fluency in Spanish (mandatory)
- Advanced command of English (written and spoken)
- Previous experience as an Account Manager, VIP Manager, or similar role
- Experience in iGaming / fintech / online services (preferred)
- Analytical mindset with ability to interpret client data
- Results-driven with strong focus on revenue and retention
🎁 Benefits
- Health & Wellness Focus
- Global Medical Coverage
- Growth Opportunities
- Benefits Programs (gym/stomatology/psychological services, etc.)
- Performance-Driven Rewards
- Dynamic Work Environment