Senior Manager, Inside Sales

📋 Description

• Own end-to-end retention and growth for a large, multi-market portfolio of single-location accounts
• Design and run market-specific communication and engagement strategies.
• Continuously segment the portfolio to focus on high-ROI accounts and moments.
• Build and execute proactive selling motions: category expansion, cross-sell, adoption campaigns.
• Surface recurring market needs and signals to cross-functional teams for action.
• Partner with Marketing Communications to build always-on touchpoints (email, in-app, SMS).

🎯 Requirements

• 7+ years leading account management, customer success, or inside sales for large distributed
• Experience building segmentation frameworks for prioritizing thousands of accounts.
• Comfort as an individual contributor building the function with potential to scale to a team.
• Strong written and remote communication skills to operate async across digital channels.
• Experience partnering cross-functionally with marketing and field/operations; ability to surface
• Consultative, trusted-advisor mindset; ability to push back when needed for account health and

🎁 Benefits

• Fast-paced environment with growth opportunities and direct impact.
• Competitive compensation, healthcare benefits, and equity opportunity.
• Other great perks; full benefits lists available on request.