Customer Service Representative (02804)

📋 Description

• Respond to customer inquiries via phone, email, and in person, providing accurate information and
• Process customer orders, ensuring accuracy and timeliness
• Handle customer complaints with empathy and professionalism, working towards satisfactory
• Maintain up-to-date knowledge of products, services, and company policies to provide accurate
• Collaborate with team members to ensure smooth operations and consistent customer service
• Enter and update customer information in our database systems

🎯 Requirements

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Proficiency in data entry and basic computer operations
• Ability to multitask effectively in a fast-paced environment