Senior Billing Specialist

📋 Description

• Handle complex billing workflows for Zone-based invoices
• Audit contracts and invoices for accurate billing treatment
• Process invoices and credit memos for non-standard scenarios
• Support teammates on billing workflows and cash application
• Respond to customer inquiries with accurate, timely answers
• Monitor AR and flag at-risk balances for escalation

🎯 Requirements

• 4+ years of professional billing experience
• Ability to interpret vague contract terms for billing
• Familiarity with Zone or NetSuite-native billing software
• Proficiency in cash applications and payment posting
• Experience with Salesforce for contract/account data
• Comfort using AI tools to boost productivity

🎁 Benefits

• Health, dental, vision coverage
• Life insurance
• Mental wellness coverage
• Fertility and family support
• Flexible time off and paid holidays
• Retirement saving plans