Junior Key Account Manager (f/m/x)

📋 Description

• Managing a portfolio of e-commerce accounts with a sales-driven approach, with growing strategic
• Building accountability for client relationships, including supporting profit and loss management.
• Ensuring SLA adherence, monitoring KPI variances, and evaluating customer satisfaction, with
• Identifying cross-selling and upselling opportunities and supporting them from proposal to contract
• Developing sustainable, trust-based client relationships to achieve high customer satisfaction.

🎯 Requirements

• Strong interest in logistics, supply chain management, and e-commerce, with the curiosity to build
• Academic degree or equivalent qualification, ideally focusing on business, logistics, or
• First experience in account management, customer success, sales, or a similar commercial role is a
• Strong affinity for numbers and data, with the ability to analyze relationships, prioritize tasks
• Proficient in both German and English (C1 or above), with strong communication skills to build

🎁 Benefits

• Flexible & Hybrid Work: Our office is at Alexanderplatz; hybrid model with flexible
• Benefits: Company lunches twice per month, corporate benefits platform, and German language courses
• Missions Zero: Climate-neutral initiatives and long-term impact
• Vibrant Culture & Community: Collaborative environment with team events and celebrations
• Inclusive Environment: We value diversity and welcome all applicants