Customer Success Engineer - EMEA
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restautomationjavascriptapi testingweb servicesapisslackmacos
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Job Description
📋 Description
- Guide and assist customers in the seamless integration of our APIs into their web and mobile apps.
- Onboard customers and provide technical expertise during the integration process.
- Serve as the primary technical point of contact for customers, addressing inquiries and
- Analyze internal logs to identify and troubleshoot customer issues.
- Proactively monitor API usage and performance to prevent issues.
🎯 Requirements
- Bachelor's degree in Computer Science, Engineering, or related field.
- 3-6 years in a customer-facing role, focus on API products preferred.
- Strong proficiency in JavaScript and automation scripting.
- Solid understanding of API concepts, RESTful architecture, and web services.
- Experience with API testing tools; mobile app experience a plus; SQL a plus.
- Excellent problem-solving, communication, and ability to work independently and remotely.
🎁 Benefits
- Remote-first company with global teams.
- Inclusive culture and opportunities for growth.
- Flexible work environment and distributed collaboration tools.
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