Junior Onboarding Consultant

📋 Description

• Be the first point of contact for new work entering the Institutional Retirement team
• Triaging, prioritising, logging and routing tasks accurately
• Maintain records of correspondence and case activity
• Support day-to-day admin activities and workflow management
• Extract key information from emails and update work trackers
• Identify missing information and request clarification to progress cases

🎯 Requirements

• Strong organisational skills and ability to manage high-volume inboxes
• Excellent written communication and professional email style
• Confidence using Microsoft Outlook, shared mailboxes and basic Excel
• Attention to detail with methodical working approach
• Ability to follow structured processes and stay accurate under pressure
• Proactive, independent worker with calm, adaptable problem-solving

🎁 Benefits

• Annual performance bonus and share schemes
• Generous pension contribution
• Life assurance
• Healthcare plan for permanent employees
• At least 25 days holiday plus holidays purchase option
• Discounts across products and high street stores