Customer Success Advisor, Health Plans

📋 Description

• Own the success of a concentrated portfolio of strategic health-plan relationships, protecting
• Secure and expand approvals, channels, data, and subsidiary participation to enable enrollment
• Build a multi-threaded network across economic, clinical, operational, and executive stakeholders.
• Interrogate claims, utilization, outcomes, guarantees, attribution, and ROI evidence; lead account
• Partner with Sales on cross-sell/upsell and mobilize internal specialists for account plan
• Operate with autonomy, identify risks/opportunities, and drive execution where playbooks don’t

🎯 Requirements

• Substantial experience managing health plans as customers in digital-health, healthcare-technology
• Track record of retaining and growing payer relationships, including marketing access or similar
• Depth in claims and ROI economics with ability to interrogate methodology and reconcile evidence.
• Strong executive judgment and exemplary written/verbal communication across functions and
• Hands-on analytical self-sufficiency, low-ego, high-ownership; willing to travel domestically up to
• Ability to thrive in ambiguous environments with evolving priorities and judgment-based success.

🎁 Benefits

• Comprehensive health, dental and vision insurance
• Life and AD&D Insurance
• Financial advisory services
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)
• Health Savings Account
• Equity shares