Customer Account Manager APAC (F/M)

📋 Description

• You own the business side of enterprise accounts in APAC: strategy, growth and the executive
• You manage a portfolio of 10 to 25 enterprise accounts in a genuinely high-touch model: recurring
• Relationships and sponsorship: Build and maintain trust with senior client stakeholders over
• Commercial ownership: Own renewals end to end, identify upsell/cross-sell opportunities, turn
• Execution with your DPM: prioritize portfolio by value/risk/renewal proximity, detect churn

🎯 Requirements

• You have at least 5 years of experience managing enterprise client portfolios in B2B SaaS as a
• You have personally owned the full sales cycle: renewals, upsell, cross-sell, negotiation and
• You manage a high-touch portfolio of 10 to 25 accounts with recurring senior-level cadence.
• You qualify and run long, complex cycles with a structured methodology (MEDDIC, BANT, SPIN or
• You have built direct relationships with Directors and C-levels for 12+ months.
• You turn project data into business narratives (ROI, adoption, impact).

🎁 Benefits

• AI is part of everyday work across all teams; using it to structure thinking, produce, analyze, and
• Office & hybrid work: Mumbai, with 1 day on site on Mondays and 4 days remote.
• Healthcare support, paid leaves and sick days; team life with events and learning opportunities.
• Structured recruitment process with tests and interviews.