Customer Success Manager - MENA

📋 Description

• Front line in enabling financial markets access for everyone on the planet.
• Work with partners from launch through renewal to ensure positive experiences and successful
• Support Alpaca’s B2B offerings for US securities and crypto trading apps worldwide.

🎯 Requirements

• 4-6 years in a customer success role managing relationships
• Comfortable working EMEA hours (GST/GMT/ET) in a remote setup
• Understanding of SaaS and APIs
• FinTech experience, especially broker-dealer business
• Experience with large and small companies; mission alignment with Alpaca
• Ability to work remotely, self-manage time, and be a strong team player

🎁 Benefits

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: USD 500
• Monthly Stipend: USD 150 via Brex Card