Mid-Market Account Manager

📋 Description

• Own renewal cycles and drive growth across your book
• Renew, upsell and cross-sell in the Mid Market segment
• Prospect within accounts to identify expansion opportunities
• Lead value conversations with executives and forecast renewal outcomes
• Collaborate with CSMs to manage risk and adoption
• Develop relationships with senior executives and expand penetration

🎯 Requirements

• 3-5+ years in SaaS account management or customer success
• 1-3+ years managing expansion/renewal revenue with quota
• Track record of quota attainment
• Experience managing 50+ accounts in a portfolio
• Strong retention and expansion revenue history

🎁 Benefits

• Equity ownership in a fast-growing company
• 401(k) match and financial coaching
• Parental leave and fertility benefits
• Medical, dental, vision, mental health support
• $2,000 learning stipend and ongoing development
• Remote & Office: SF office access, internet stipend