Remotely
project managementhealthcare itchange managementsaasstakeholder managementimplementationhealthcare credentialing
Job Description
📋 Description
- Lead customer implementations and ensure Axuall customers realize value from solutions.
- Establish implementation strategy, engage cross-functional teams, and deliver measurable business
- Coordinate delivery by aligning requirements, timelines, readiness, and communications.
- Monitor progress against success criteria; manage risks, issues, and dependencies.
- Lead post-go-live optimization to ensure customers meet Implementation Success Plan.
- Improve methodologies, governance, and standards to enhance delivery quality and scalability.
🎯 Requirements
- 5+ years in customer success, engagement management, enterprise software implementation, or related
- Experience leading enterprise software implementations and customer onboarding, preferably in
- Strong project management skills; timelines, milestones, risks, dependencies; PMP/CAPM a plus.
- Proven ability to build relationships with executive sponsors and stakeholders.
- Excellent communication, facilitation, and presentation skills for technical and non-technical
- Experience collaborating with Product, Engineering, Support, Sales, and Client Services to
🎁 Benefits
- Comprehensive Health Insurance
- 401(k) with Employer Match
- Wellness Stipend
- Professional Development Reimbursement
- Work From Home Stipend
- Remote Work Flexibility
