Part-Time Key Lead (Don Mills)

📋 Description

• Create a comfortable, inclusive, and uplifting end-to-end experience for all Knix customers
• Coach and develop Sales Associates in the moment, reinforcing strong behaviors while maintaining a
• Dominate selling periods using real-time data and KPIs to coach on the fly and close every sale.
• Actively listen to customers and guide them to the right Knix products, including bra fittings.
• Stay knowledgeable on product assortment and communicate product expertise to customers.
• Navigate challenging interactions with team members and customers calmly and constructively.

🎯 Requirements

• 2+ years’ experience in an apparel or lifestyle retail brand environment is preferred.
• Proven experience in a lead or senior role.
• Ability to lead, coach and motivate a team to drive business results while delivering an
• Demonstrated ability to use KPIs and sales insights to support real-time decision-making.
• Resourceful and proactive with conflict resolution and de-escalation skills.

🎁 Benefits

• Competitive Pay – Base Salary plus Monthly Bonus
• Product Discounts on Knix products
• Health benefits program from day one with access to mental health & wellness support
• Inclusive, diverse workplace culture
• Career advancement and internal promotion opportunities