Remotely
crmdata analysisaccount managementupselling
Job Description
📋 Description
- Own and manage a high-volume portfolio of partner accounts
- Build relationships with partners at pace
- Spot expansion opportunities and convert to revenue
- Monitor account health and flag risk
- Help define scalable account management processes
- Feed insights to product team to shape roadmap
🎯 Requirements
- Experience in account management or customer success
- Commercially minded with upsell experience
- Highly organized and process-driven
- Confident communicator via phone, email, video
- Comfortable working with data to prioritise work
- Thrives in a fast-paced, high-volume environment
🎁 Benefits
- Hybrid office policy with 2 core days in London
- London office location: London Bridge
- Generous EMI share option
- Holiday: 26 days plus bank holidays
- Mission-driven culture and strong team