Sr. AI Growth Strategist

📋 Description

• Own customer success across a portfolio of strategic enterprise customers, guiding deployment
• Partner with AI Impact and delivery teams to ensure smooth transition from implementation to
• Develop AI Success Plans aligned with customer objectives, tracking adoption, health, and
• Advise senior stakeholders on AI initiatives and maximise business impact of Edwin platform.
• Deliver Executive Business Reviews showing ROI, adoption progress, risks, and strategic
• Lead cross-functional initiatives involving Product, Engineering, Sales, and Success teams.

🎯 Requirements

• 9+ years in Customer Success, Professional Services, Solutions Consulting, AI/ML, or enterprise
• Proven ability to own strategic relationships and drive adoption, value, retention, and growth.
• Experience with senior stakeholder engagement and cross-functional influence.
• Strong technical aptitude across AI-driven solutions, observability, integrations, APIs
• Experience developing success plans, conducting Executive Reviews, and measuring ROI.
• Excellent communication and ability to translate technical capabilities into business outcomes.

🎁 Benefits

• Mentor and coach AI Growth Strategists and contribute to playbooks and methodologies.
• Opportunity to shape AI adoption strategies across globally distributed teams.
• Inclusive culture and support for professional growth.