Department Supervisor - West Towne Mall
H&M GroupMadisonFull TimeSales
Remotely
customer experiencevisual merchandisingomnichannelinstore care appclick & collectsmart storehello member
Job Description
📋 Description
- Support Sales and Profit goals in the store by delivering the Best Customer Experience in the
- Follow H&M standards, policies, and procedures while meeting customer and colleague
- Lead day-to-day responsibilities to maintain store operations and performance.
- Ensure omni customer experience with visual and commercial presentation per global guidelines.
- Promote and sell products, including loyalty app Hello Member and in-store sustainability
- Oversee fitting room and checkout routines, transactions, returns, and exchanges; handle admin
🎯 Requirements
- Emerging leader with responsibility, ambition, and strong communication.
- Analytical, numbers-driven, and capable of solving problems.
- Customer-centric, achievement-oriented, and motivated by performance.
🎁 Benefits
- Competitive compensation range discussed in Additional Information.
- Staff discount across H&M Group brands and HIP incentives.
- Comprehensive benefits including health coverage, retirement plan, and paid time off; wellbeing