Account Manager (rtb.com)
RTB HouseRemotely
customer successaccount managementai toolssaasportfolio managementchurn analysiscrm toolsautomation workflows
Job Description
📋 Description
- Strategically manage and scale a portfolio of 200-300+ clients through data-driven segmentation
- Own the health of your client portfolio, acting on early churn-risk signals to ensure high
- Drive commercial growth by proposing budget and optimization strategy changes based on campaign
- Deliver high-touch support for top-tier clients and develop scaled, automated communication for
🎯 Requirements
- 3+ years of experience in Customer Success, Account Management, or Portfolio Management in
- Proven experience managing a large portfolio (ideally 100+ accounts) and handling onboarding
- Strong analytical and data-driven mindset with focus on churn, retention, and upsell.
- Practical knowledge of CRM tools, automation workflows, and using AI tools to optimize daily work.
- Fluency in English and Polish (minimum B2/C1) for daily collaboration with international clients.
🎁 Benefits
- We offer either a B2B contract or Contract of Mandate.
- Flexible cooperation in terms of location.
- Collaboration with an award-winning organization in online marketing and AI-powered retargeting