Membership Executive (Upselling/ Inside Sales) - Italian Speaker

📋 Description

• Manage Italian market to maximize revenue and upsell opportunities
• Identify upsell opportunities and contact customers via phone, email or webinars
• Use data to drive targeted actions and achieve objectives
• Develop content to improve value perception at scale (webinars for specific groups)
• Coordinate with frontline teams to create upsell opportunities and ensure content is effective
• Track and report monthly/quarterly initiatives and results

🎯 Requirements

• Minimum 2 years experience in customer-facing roles (BD/SDR)
• Experience in sales or upselling/inside sales with proactive outreach
• Excellent customer service
• Professional fluency in Italian and English
• Foundational understanding of AI concepts
• Salesforce or CRM experience preferred

🎁 Benefits

• Hybrid Barcelona in-office days (8 days a month)
• Wellness and mental health support
• Learning and development opportunities
• Hybrid work and remote abroad policy
• Meals and Transportation vouchers