Partner Engagement Specialist, 1st Armored Division

📋 Description

• Customer Onboarding & Adoption: Execute onboarding engagements under guidance; build
• Sustained Customer Support: Provide face-to-face and remote support; troubleshoot issues
• Product Feedback & Continuous Improvement: Gather user feedback and communicate needs to
• Account Health & Growth: Understand customer dynamics to support retention, renewals, and

🎯 Requirements

• You love our users and want to work with them; enthusiastic support across ranks and specialties.
• Understand how military headquarters operate and work effectively inside them.
• You’re technically adept; can become a power user and discuss engineering with customers.
• Strong interpersonal skills; clear, influential communication and trust-building.
• Clear, concise, candid communication; assess situations and convey recommendations.
• Current Secret Clearance and ability to access DoD facilities.