TorontoPart TimeSales
Remotely
customer serviceretailkpiscvraovuptknix
Job Description
📋 Description
- Create a comfortable, inclusive, and uplifting end-to-end experience for all Knix customers on the
- Actively listen to customers and guide them to the right Knix products, ensuring confidence and fit.
- Work in a sales-driven environment and focus on KPIs (AOV, CVR, UPT) as a measure of service
- Stay knowledgeable on product assortment and promotions to support customer decisions.
- Maintain high energy and a positive in-store experience regardless of traffic.
- Support visual standards, organization, and general operations to keep the store customer-ready.
🎯 Requirements
- Previous experience in customer service or retail is a plus; being great with people is essential.
- Team player who collaborates well; can handle multiple customer interactions with care.
- Flexible, proactive, and able to manage tasks in a busy environment.
- Experience in a sales-driven setting with KPIs and sales targets is an asset.
🎁 Benefits
- Competitive pay with monthly bonus
- Product discounts and Gratis program
- Health and wellness support (therapy and coaching)
- Inclusive culture focused on belonging and diversity
- Retail experience with growth opportunities from within