Post Close Operations Associate

📋 Description

• Own the Figure HELOC post close process from start to finish
• Manage investor inquiries related to deed of trust, note, assignments of mortgage
• Handle printing, signing, notarizing, and recording documents
• Process paper Assignments of Mortgage (AOMs) for loan sales
• Oversee onboarding/offboarding of DART loans via AOMs
• Coordinate new PLDs, document revisions, and tax affidavits with vendors

🎯 Requirements

• 1+ year of administrative and/or customer-facing experience
• Ability to work in a fast-paced startup environment with tight deadlines
• Professional, concise communications with cross-functional teams
• Exceptional customer service skills for external customers
• Ability to manage a large pipeline of loans
• Analytical mindset; seek process improvements and digitization

🎁 Benefits

• Comprehensive medical, dental, and vision with employer-paid premiums
• Company HSA, FSA, 401(k), commuter benefits
• Employer-paid life and disability insurance
• 11 observed holidays and PTO; up to 12 weeks paid family leave
• Continuing education reimbursement