Administrative Assistant for a Plumbing & HVAC Services Company in the US (Home
Virtual CoworkerHimalayas
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Job Description
Category: Trade and Labor
Location: Hazlet New Jersey United States
- Follow up on annual maintenance agreements within HCP through email, text, and phone calls.
- Schedule maintenance appointments and remind customers of upcoming services.
- Retain customers by explaining the benefits of maintaining their annual maintenance agreement.
- Respond to positive Google reviews.
- Run the weekly technician sales report every Monday.
- Monitor the daily dispatch board to ensure technicians are on time or identify when they are running early or late.
- Monitor the HCP inbox and respond to customer inquiries as needed.
- Assist with answering incoming calls.
- Take ownership of day-to-day operational and customer service tasks to allow management to focus on other initiatives.
DetailsOriginally posted on Himalayas
