Caseworker - Bilingual

📋 Description

• Support reimbursement processes with timely, accurate handling.
• Coordinate documentation, case updates, follow-ups, and communications.
• Resolve routine reimbursement issues and gaps to reduce delays.
• Maintain complete case records and system updates for reporting.
• Monitor trends and escalation indicators for proactive resolution.
• Collaborate with stakeholders to clarify requirements and move cases forward.

🎯 Requirements

• High school diploma or equivalent professional experience.
• At least 2 years in reimbursement support or related fields.
• Bilingual communication suitable for Canada.
• Strong organizational skills to manage multiple cases and follow-ups.
• Attention to detail and ability to identify missing information.
• Effective written and verbal communication; collaborate with stakeholders.

🎁 Benefits

• Competitive compensation and comprehensive benefits.
• Medical, dental, and vision coverage.
• Well-being resources and family-focused programs.
• Behavioral health resources and paid parental/caregiver leave.
• Professional development opportunities and mentorship.
• Inclusive work environment with remote opportunity based in Canada.