Sales Support Coordinator
ConveraRemotely
customer servicedata entrysalesforcepaymentsfinancial marketsms officefx
Job Description
📋 Description
- Provide day-to-day operational support to the sales team, helping ensure client requests, internal
- Help resolve client and operational issues, working with the right teams and escalating where
- Liaise with colleagues across Sales, Operations, Legal, Finance, Product, Privacy, and Risk to help
- Accurately book deals, making sure trades and transactions are entered correctly in the relevant
- Track client information and expiries, proactively flagging upcoming dates to the team and clients
- Support payment and settlement activity, helping to resolve exceptions and ensure funds move
🎯 Requirements
- Prior experience in an administrative, customer service, sales support, or operations role.
- Comfortable using everyday computer systems and tools (e.g., Salesforce/CRM and MS Office), with
- A basic understanding of, or a strong interest in, payments and/or FX processes (full training will
- Some familiarity with financial markets and instruments (e.g., spot, forwards, and options) is
- A proactive, can-do attitude and a willingness to take ownership of your tasks.
- Clear, professional communication skills, and confidence interacting with clients and colleagues.
🎁 Benefits
- Competitive salary
- Great career growth and development opportunities in a global organization
- Corporate benefits