Global People Services Manager/ Team Lead

📋 Description

• Own end-to-end GPS service delivery for regions
• Set and govern SLAs, escalations, risk, and experience metrics
• Act as senior authority on complex/high-risk HR cases
• Drive continuous improvement using data and Lean methods
• Partner with COEs/HRBPs/Tech to enable self-service and automation

🎯 Requirements

• Strong leadership with ability to set direction
• Comfortable operating in ambiguity and complexity
• Credible advisor on process, compliance, and governance
• Collaborative, inclusive leaders who build capability
• Continuous improvement mindset to challenge legacy ways

🎁 Benefits

• Great compensation package and discretionary bonus
• Hybrid work arrangement - Home & Office
• Experian is an equal opportunities employer