Team Manager - Air Industry & GDS (Sabre) - Cairo
SutherlandCairoFull TimeOperations
Remotely
customer serviceleadershipsabregdsair travelitinerary crafting
Job Description
📋 Description
- Lead a team of air travel sales/destination experts with white-glove service while
- Oversee consultative air sales for complex/high-value requests, turning bookings into strategic
- Craft and price itineraries on the same day to align with client needs and maximize value.
- Ensure booking integrity with accurate fares, tickets, invoices, seats, and special requests.
- Monitor schedule changes and resolve disruptions quickly to protect the client’s trip.
- Collaborate with Destination Experts to create a seamless air experience across the tour.
🎯 Requirements
- 2+ years of team leadership in the air travel industry (luxury travel sales preferred).
- GDS tools experience is a must (Sabre preferred).
- Ability to coach, monitor, and develop a sales team within this niche.
- Deep passion for travel and strong destination knowledge.
- Polished, articulate communicator with emotional intelligence and active listening.
- Strong organization and attention to detail to manage multiple call types and journeys.
🎁 Benefits
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