Associate Store Director, Brooklyn
GlossierBrooklynFull TimeOperations
Remotely
people managementretail operationscustomer experienceoperational excellenceteam coachingstore leadership
Job Description
📋 Description
- Lead, inspire, and develop a best-in-class store team to deliver exceptional customer experiences.
- Foster an inclusive, safe, and equitable work environment for staff and customers.
- Partner with Store Director and HR to drive inclusive talent acquisition and a strong pipeline.
- Spend 60%+ time on the sales floor with coaching, feedback, and hands-on leadership.
🎯 Requirements
- 3+ years leading teams in fast-paced retail or hospitality.
- Proven ability to grow diverse teams and develop managers.
- Strong emphasis on people-first culture, clear communication, accountability, and performance.
- Ability to balance short- and long-term goals while driving business results.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Experience in scaling/start-up environments and testing experiential concepts is a plus.
🎁 Benefits
- Customer-centric retail experience philosophy and culture of recognition and collaboration.
- Opportunities to lead store operations, budgeting, and vendor/partnership alignment with HQ.
Back to all jobs