Director of Account Management (Expansion) - Hybrid Cloud

📋 Description

• Lead a small Account Management team focused on expansion for commercial and mid-market customers
• Own your portfolio while coaching others and shaping expansion playbooks
• Define segmentation, coverage, and playbooks for growth motions
• Collaborate with Customer Success, Renewals, and Sales Engineering
• Forecast, manage pipeline, and ensure CRM hygiene
• Balance internal leadership with hands-on account management responsibilities

🎯 Requirements

• 4+ years quota-carrying B2B account management in technical settings
• People-management experience or senior IC with team exposure
• Proven track record growing high-volume accounts (100+)
• Experience creating segmentation and cadence playbooks
• Ability to collaborate across CS, Renewals, and SE teams
• Forecasting and commitment ownership; 2-3 days in Seattle HQ

🎁 Benefits

• Pre-IPO stock options
• Flexible time-off; health plans and 401(k)
• Transit/parking subsidy; comprehensive medical coverage