Job Description
About Carrot:
Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot’s comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide.
Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company’s ‘Most Innovative Companies’ and CNBC’s ‘100 Barrier Breaking Startups’. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com.
The Opportunity 🚀
Carrot is seeking a Director, Talent to design, scale, and execute high-impact, business-aligned talent programs across the employee lifecycle. Reporting directly to the SVP, People, you will serve as a key operational and strategic leader—owning Performance Architecture, Talent Planning & Succession, Strategic Program Management, Talent Team & Manager Enablement, and Talent Bench Building.
As a multi-disciplinary strategic people leader who seamlessly bridges executive vision with flawless execution, you bring deep expertise spanning at least two of three core domains: Talent Acquisition, HR Business Partnering (HRBP), and Talent Management.
In this role, you will elevate organizational performance, build critical talent benches, create playbooks, leverage cutting-edge AI tools to optimize talent workflows, and ensure our talent programs directly accelerate Carrot’s business growth in a distributed environment.
Key Responsibilities
Strategic Program Management & Enablement
- Team Enablement: In close partnership with People Leadership, lead key enablement programs for Talent Teams and People Managers to ensure seamless execution of all core talent practices.
- Change Management: Craft clear, high-impact rollouts and change-management toolkits to drive program adoption across the company.
- Targeted Leadership Programs: Oversee high-touch manager connection touchpoints, including the Manager Accelerator (Foundations, Core, Strategic tracks) and Monthly Manager Forums, focusing on practical capability building and alignment.
- AI & Tech Innovation: Identify and integrate AI-driven solutions across talent programs to drive operational efficiency and modernization.
High-Caliber Talent Programs & Performance Architecture
- Succession Planning & Talent Bench: Build and execute frameworks for critical role succession, high-potential (HiPo) identification, and internal mobility. Support the strategy to build an always-on talent bench by leveraging executive and employee networks, ensuring Carrot can hire top performers instantly as business needs arise.
- Calibrations & Performance Management: Design, scale, and facilitate end-to-end AI enabled performance review cycles, goal-setting frameworks (e.g., OKRs/KPIs), and executive talent calibration processes to ensure consistency, rigor, and meritocracy.
- Talent Data & Planning: Translating talent data and retention trends into targeted, executive-level action plans.
Network & Strategic TA Collaboration
- Talent Bar & Pipeline Strategy: Partner strategically with People Leadership & Talent Acquisition to share talent market intelligence, align on future workforce needs, and maintain executive and critical talent pipelines without managing day-to-day recruiting operations.
- Network-Leveraged Sourcing: Enable business leaders to tap into their professional networks effectively to continuously feed Carrot’s talent bench with top-tier talent.
Experience
- Experience: 8-10+ years of progressive HR/Talent leadership experience, with an emphasis on talent program management. Domain experience spanning at least 2 of 3 core pillars: Talent Acquisition, HR Business Partnering (HRBP), and Talent Management.
- Program & Operational Excellence: Exceptional program management and communications skills with a track record of driving complex, company-wide talent initiatives from strategy through rollout.
- Data-Driven & Strategic: Skilled in analyzing performance ratings, turnover, and engagement metrics to deliver actionable recommendations to C-suite and VP leaders.
- AI Literacy & Adoption: Familiarity with leveraging AI tools, automation, or talent tech platforms to streamline HR operations, analyze data, and enhance program effectiveness.
Compensation:
Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $160000.00 - $200,000.00 Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.
Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: [email protected]
A Note on AI
At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work.
For some roles, AI fluency is a core requirement—and we’ll call that out clearly in the qualifications. For everyone else, we’re looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves.
Why Carrot?
Carrot has received national and international recognition for its pioneering work, including Fast Company’s Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.
