Customer Account Manager APAC (F/M)

📋 Description

• You own the business side of enterprise accounts in APAC: strategy, growth and the executive
• A dedicated Digital Project Manager runs operational delivery with you, in a true duo.
• Your job is to be the trusted advisor sponsors call first.
• You manage a portfolio of 10 to 25 enterprise accounts in a high-touch model with senior-level

🎯 Requirements

• 5+ years of experience managing enterprise client portfolios in B2B SaaS (CSM, SAM, or AE with
• Full sales cycle ownership: renewals, upsell, cross-sell, negotiation and closing.
• High-touch portfolio of 10-25 accounts with recurring senior-level cadence.
• Structured methodology (MEDDIC, BANT, SPIN or equivalent) with measurable impact.
• Direct relationships with Directors and C-levels >12 months.
• English at a C2 level. Communication must be concise and impactful.

🎁 Benefits

• Hybrid work in Mumbai: 1 day on site, 4 days remote.
• Healthcare support, paid leaves and sick days.
• Team life and culture focused on clarity, autonomy, ownership and collaboration.