Director Rental Operations (New York)

📋 Description

• You drive revenue growth by improving IRPD performance, optimizing fleet utilization, and managing
• You lead and develop high-performing teams by coaching managers, addressing performance gaps, and
• You deliver a premium customer experience by ensuring service excellence, handling escalations, and
• You execute operational excellence by managing the Daily Game Plan, ensuring PCI compliance, and
• You lead process improvements and support regional growth by identifying underperformance and
• You oversee risk and security by enforcing fraud prevention, improving labor efficiency, and

🎯 Requirements

• Bachelor's degree with at least 2 (junior) or 3 (senior) years of experience in sales and customer
• Supervisory and communication skills; multilingual abilities a plus
• Highly organized with excellent customer service skills
• Authorized to work in the United States without work authorization sponsorship now or in the future
• Age 18+, valid driver's license with a clean record, ability to work 40+ hours per week

🎁 Benefits

• Comprehensive Health & Insurance including medical, dental, vision, life insurance, critical
• Paid Time Off & Sick Leave
• Branch Bonus plan
• Employee Assistance Program
• Exclusive Employee Rentals with family discounts