Senior Associate, Driver Service Management (Market & Operations)

📋 Description

• Track & Analyze Market Performance: Monitor day-to-day driver management metrics across
• Enable Local Execution & Compliance: Assist in deploying standardized compliance playbooks
• Support Cross-Functional Synergy: Collaborate closely with local Driver Operations and Platform
• Gather Frontline Insights: Act as a feedback channel between on-the-ground market operations and
• Drive Operational Projects: Help manage cross-functional projects from planning to execution

🎯 Requirements

• 3+ years of experience in Operations, Market Operations, or Platform Governance within a
• Strong analytical mindset with proficiency in using operational data to diagnose root causes and
• Solid project management and organizational skills, with a track record of driving cross-functional
• Excellent communication and interpersonal skills in English to effectively coordinate with diverse
• Hands-on attitude with a proactive, detail-oriented approach to problem-solving.
• High empathy for delivery partners and local market nuances.